Frequently Asked Questions

Tech Support

The first thing to do if you have an IT Support problem is to log a ticket with the  Support Helpdesk. Then we can quickly sort it out for you.

Your response time will vary depending on your entitled support level and the severity of the issue

If you spent time working with a support engineer, you will be charged for an incident. If you never communicated with a support engineer, your incident will be canceled and you will not be charged.

We offer complimentary access to its Knowledgebase, Documentation, and Tools at its Support Website. In addition, we offer access to Support Forums where you can post questions related to any of our Services

Students join our online courses for a variety of reasons and come from diverse backgrounds, professions, and age groups. With online courses, you can
  • Advance your skill-set or begin a career change.
  • Take the next step in your formal education.
  • Ease the transition before entering a full-time academic program.
  • Enjoy learning a new topic.
Our courses are a very easy way of learning  new skills and develop your digital skills and advance your tech career
Registration is available on our website. Just follow these simple steps:
  1. Click the “Join Now” button on the Course page.
  2. Choose your course(s).
  3. You will be asked for basic contact information and your credit card payment. We require full payment for the online courses and part payment options available for classroom courses at the time of registration, Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

You should have an up-to-date web browser such as Chrome, Safari, Firefox, or Internet Explorer. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and a reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

Training

Students join our online courses for a variety of reasons and come from diverse backgrounds, professions, and age groups. With online courses, you can
  • Advance your skill-set or begin a career change.
  • Take the next step in your formal education.
  • Ease the transition before entering a full-time academic program.
  • Enjoy learning a new topic.
Our courses are a very easy way of learning  new skills and develop your digital skills and advance your tech career
Registration is available on our website. Just follow these simple steps:
  1. Click the “Join Now” button on the Course page.
  2. Choose your course(s).
  3. You will be asked for basic contact information and your credit card payment. We require full payment for the online courses and part payment options available for classroom courses at the time of registration, Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

You should have an up-to-date web browser such as Chrome, Safari, Firefox, or Internet Explorer. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and a reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.